Facebook-Trump controversy shows moderation is messy

“Moderation is messy because there are very few absolute standards that govern what’s acceptable,” says Professor Arun Sundararajan from New York University’s Stern School of Business. He adds that Facebook may open “a Pandora’s box in many ways” in possibly redefining its responsibilities for moderating online content, as its founder Mark Zuckerberg deals with widespread backlash over alleged inaction on U.S. President Donald Trump’s posts.


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